Support

Email [email protected]. Tell us which network you were posting to and, if a post failed, the message shown next to it.

Common questions

  • Why is my TikTok video only visible to me? TikTok limits apps that have not completed its audit to private posts. It is TikTok's rule, and it lifts once our app is audited.
  • Why can I only pick some visibility options? We show exactly the options TikTok returns for your account at that moment.
  • How do I disconnect? Open the studio, find the account, and choose Disconnect.
  • How do I delete my videos? Email us and we will delete them.