Spin up a support-triage agent that reads your support inbox (Gmail), drafts replies grounded in your knowledge, and escalates the tricky ones to Slack. It runs on the OpenClaw harness, hosted and customized by Creative Tim.
Connectors
GmailSlack
Harness
OpenClaw, an open-source agent harness, hosted & customized by Creative Tim. Bring your own key or run on credits.
What it does
- Read and categorize incoming support email
- Draft accurate replies from your docs/knowledge
- Auto-resolve common questions
- Escalate edge cases to a human in Slack
FAQ
Will it answer customers on its own?
For common, low-risk questions it can auto-reply; anything uncertain is drafted for review or escalated to your team in Slack.
How does it know our answers?
You connect your docs/knowledge; it grounds replies in them and you refine its tone during setup.
What's the underlying tech?
The OpenClaw open-source harness, hosted and customized by Creative Tim, connected to Gmail and Slack.
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